Code of Ethics

Corporate Code of Ethics for Wellbeing, Relationships and Sustainability

We believe that an organisation's value is reflected in how it takes care of its people. Our Code of Ethics establishes the guiding principles that inspire every action we take: respect, transparency, responsibility and listening. A commitment we renew every day towards our employees, clients, partners and communities.

1. Valuing people and human relationships

  • We promote work environments founded on respect, trust and genuine friendship.
  • We recognise diversity as an enrichment, valuing each person's unique contribution.
  • We ensure safe and appreciative settings where everyone feels heard.

2. Caring for internal wellbeing

  • We foster a balance between work and personal life, respecting individual needs and rhythms.
  • We promote physical and mental health through targeted initiatives and open dialogue.
  • We prioritise workplace safety with concrete and continuous preventive action.
  • We encourage collaborative and respectful relationships, avoiding toxic competition.

3. Commitment to the environment

  • We promote a corporate culture that respects nature, fostering everyday sustainability.
  • We reduce our environmental impact through innovative energy-saving and recycling solutions.
  • We involve our employees in ecological projects, building collective responsibility.

4. Transparency, integrity and confidentiality

  • We act with coherence and fairness, both internally and with clients, suppliers and couriers.
  • We share clear and honest information, building professional trust.
  • We maintain confidentiality over company processes, protecting ideas from unfair competition.
  • We honour our commitments and address problems with transparency and collaboration.

5. Shared innovation

  • We develop solutions that have a positive impact on the planet and its people.
  • We involve employees and partners in creative processes, valuing every contribution.
  • We encourage the exploration of new technologies that improve work and sustainability.

6. Responsibility towards the community

  • We support local projects and social initiatives that strengthen the bond between company and territory.
  • We promote cultural, educational and sports activities for collective wellbeing.
  • We create growth opportunities for the most vulnerable groups, advancing social equity.

7. Flexibility and participation

  • We introduce flexible organisational models that respect personal needs.
  • We evaluate profit-sharing schemes, distributing economic results to employees.
  • We promote working hours that improve productivity without compromising wellbeing.

8. Dialogue and engagement

  • We create open discussion moments where employees can share ideas.
  • We recognise individual contributions through training and merit recognition.
  • We build environments where participation is perceived as an opportunity, not an obligation.

9. Ethics in resource management

  • We responsibly manage economic and natural resources, avoiding unnecessary waste.
  • We partner with suppliers who share ethical and sustainable values.
  • We promote the reuse and reduction of materials across the company.

10. Establishment of an Ethics Committee

  • An Ethics Committee is established, composed of representatives from employees, management and stakeholders, tasked with coordinating and developing the principles of this code.
  • Committee decisions require majority approval, followed by review from the administrative body.
  • The administrative body may approve or reject proposals, with rejections justified by considerations of company wellbeing and economic sustainability.

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